Rockfloatspace's profile

Frequent Visitor

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10 Messages

Fri, Sep 11, 2020 2:00 PM

How do I get back to normal pricing?

In the last 6 months my bill has gone from 30 to 40 to 60 to 80. I understand having promotional pricing and sales... But to almost triple in 6 months? I need help getting this under control. 

Responses

Visitor

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1 Message

2 d ago

I need to get my bill back to the normal price

Official Employee

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119 Messages

2 d ago

Hi @Rockfloatspace and @user_57c041 . You've come to the right for help with your billing needs. I definitely understand how bills can increase over time, especially when timed promotions roll off. I can help. So that I can better assist the both of you, please send me a peer to peer chat with your full name and address. To send a peer to peer chat, please click on the "Chat" icon, then the pen/pad icon, and then Xfinity support. Thank you for taking the time to address you concerns in our Communities Forum. 

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