1 Message
How do I gain access to new customer deals?
Currently, it seems new customers are receiving an amazon gift card. How can I become eligible? Also, Xfinity chat says my internet is a 800 plan; however, my billing says 1000. Which is it?
1 Message
Currently, it seems new customers are receiving an amazon gift card. How can I become eligible? Also, Xfinity chat says my internet is a 800 plan; however, my billing says 1000. Which is it?
XfinityRay
Official Employee
•
2.8K Messages
4 months ago
Hi there, @user_kdb666! We are happy to look at your plan to see what speed you are subscribed to. We would not have a way to make you a new customer since you are already a customer but can look at available promotions with you. I see that you already send us a direct message so will continue there.
Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so.
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