On page three of your Xfinity bill is where you would see any promotions you're on along with the end date and discount amount.
If there are any other bill changes to your services it would also be on your bill as well.
I am happy to check on a new promotion and go over your bill with you.
Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
XfinityKei
Official Employee
•
2.9K Messages
7 hours ago
@user_rnpsn5 You're in the right place for help!
I have a link that breaks down your bill https://www.xfinity.com/support/articles/new-bill-design
On page three of your Xfinity bill is where you would see any promotions you're on along with the end date and discount amount.
If there are any other bill changes to your services it would also be on your bill as well.
I am happy to check on a new promotion and go over your bill with you.
Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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