U

Visitor

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1 Message

Friday, December 23rd, 2022 7:00 PM

Closed

How do I cancel a payment?

I can not figure out how to cancel my payment online.  Could you please assist me with this?

Problem Solver

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502 Messages

2 years ago

Hi @user_ab0a39, thank you for joining us on the Xfinity Forums today! I'd be happy to help with canceling a payment! When you log in to Xfinity My Account you'll want to select Manage Scheduled Payments under the Billing tab, then click 'Cancel Payment.' Please let me know if you have any other questions. 

Visitor

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1 Message

2 years ago

I need to cancel my schedule payment for February 17, 2023 because I made a payment at the xfinity store on yesterday February 15, 2023 in the amount of $ 215.00 in cash. So I  don't  need nor want another payment to come out of my bank account. 

Problem Solver

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528 Messages

Hello. I hope you are having a great day! I appreciate your payment. Please send me a private message with your full name and full address. I can most definitely take a further look at this for you. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”

I no longer work for Comcast.

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