Frequent Visitor
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13 Messages
How can I lower my bill?
My bill for Internet has increased recently to a cost that is just too much. How can I lower my bill? I'm fine with reducing speed to lower the cost. Please help.
Frequent Visitor
•
13 Messages
My bill for Internet has increased recently to a cost that is just too much. How can I lower my bill? I'm fine with reducing speed to lower the cost. Please help.
XfinityThomasA
Official Employee
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2.8K Messages
8 days ago
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityThomasA
Official Employee
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2.8K Messages
8 days ago
It was a pleasure chatting with you. I am happy we could revisit your service needs and review plan options together. Buzzcutt2
- XfinityThomasA
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Buzzcutt2
Frequent Visitor
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13 Messages
19 hours ago
Resolved... Having AT&T installed on Monday.
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