C

Visitor

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1 Message

Monday, May 12th, 2025 5:37 PM

How can I get an itemized invoice?

How can I get a copy of an itemized bill that details all the services and channels I am being charged for? I think I'm on "Popular," but I can't find any of this info in my account.

I'm elderly and I'm on a fixed income. I don't want to be paying for services or channels I don't need. Can you help?

Official Employee

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1.5K Messages

1 day ago

ckulick thank you for using the Xfinity Community Forums page to reach out today. I understand that you want an itemized version of your bill. I would be more than happy to assist you in finding that information. The Popular TV package is a great one with a nice variety of channels for you to enjoy, you can see the full channel listing if you enter your service address using this hyperlink.

 

As for a break-down of what services you are paying for, we have actually instituted the Broadband Fact Label for this very reason. 

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