Hey there user_wlfjfq. I definitely understand the importance of having a copy of your billing statement. I would be more than happy to help you with your concern. I do have a couple of questions, for me to better assist you. Are you set up for paperless billing? If you, are they would be sent to your primary email address every month. If you are unsure of which email address is your primary, your billing statements are also available via the xfinity.com website, as well as through the Xfinity App. I have included below two links to assist as well:
XfinityJon
Official Employee
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698 Messages
28 days ago
Hey there user_wlfjfq. I definitely understand the importance of having a copy of your billing statement. I would be more than happy to help you with your concern. I do have a couple of questions, for me to better assist you. Are you set up for paperless billing? If you, are they would be sent to your primary email address every month. If you are unsure of which email address is your primary, your billing statements are also available via the xfinity.com website, as well as through the Xfinity App. I have included below two links to assist as well:
Please let me know if this helps.
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EG
Expert
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114.2K Messages
28 days ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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