Hello, thank you for taking the time to reach out to us. I hope you and your family are doing well and staying safe! I completely understand your interest in receiving a credit for the time you were without service and please rest assured, you have reached the right place! I can review the account and look into that credit request for you. Please send us a private message with your full name and complete service address. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message". I look forward to hearing from you soon.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
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ComcastValerie
Official Employee
•
78 Messages
2 m ago
Hello, thank you for taking the time to reach out to us. I hope you and your family are doing well and staying safe! I completely understand your interest in receiving a credit for the time you were without service and please rest assured, you have reached the right place! I can review the account and look into that credit request for you. Please send us a private message with your full name and complete service address. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message". I look forward to hearing from you soon.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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