kramsey3's profile

New Poster


1 Message

Sat, Feb 20, 2021 7:00 AM

Houston Outage Credit

I saw that xfinity will credit $15 for each day that their services weren’t working in Houston. I’m wondering where I can go to ensure I get that credit. My service was down since the 16th.


Official Employee


101 Messages

4 m ago

Thank you for reaching out to us on the Forums. I am sorry to hear that your services we down for a period of time. I can look into this for you. Are you services now back and up?


Please send me a private message with your first and last name? To send me a private message, click on my name "ComcastDaryl" and then hit "Send a message."

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