New Poster
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1 Message
Houston / Katy Winter Storm Outage
Hello, I would like to receive credit for the days I’ve been without service due to the Texas winter storm . My internet service were out on 2/15, 2/16, and 2/17. I am located in Katy Texas.
New Poster
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1 Message
Hello, I would like to receive credit for the days I’ve been without service due to the Texas winter storm . My internet service were out on 2/15, 2/16, and 2/17. I am located in Katy Texas.
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ComcastJodie
Official Employee
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110 Messages
2 m ago
@MAC41202 Thanks for the post! We hope you and your family are doing the best you can during the cold temperatures in Texas. We would be happy to look into a credit for the days without services. Please send us a message by clicking on my profile name and select "Send a message."
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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