Dhuggan's profile

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Thu, Feb 18, 2021 2:00 PM

Houston bad weather outage

Ive heard that xfinity is willing to give a credit to the customers who lost power this week but how do we go about claiming that credit?



Official Employee


2.8K Messages

2 m ago

Greetings, @Dhuggan! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you had experience service issues during those storms. I can't imagine what it was like going through that experience. You have come to the right place! Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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