Horrible Experience

There was a payment made on January 10th of $300 which was arranged after I spoke with the FCC. Today I woke up and my service has been interrupted stating you all want an address $400. This is becoming a nuisance as to how you all communicate and assure us that If we pay a certain amount the service will not be interrupted. All this company has done is take advantage of people who live in areas only Xfinity services to have us pay these astronical payments for service that isn't always efficient. On top of that it States that I have an installment plan and was told by a rep that my service should not be off. So what is going on Xfinity. You all pile the bills on top of each other so we can look like we have these crazy amounts due and then when a payment is made you still cut service. My bill was never set to be cut on the 5th of each month it was set for the end of each month. You all do what you want to peoples and expect us to pay for it. Now kindly restore my service.