Visitor
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1 Message
Hi
Hi I paid my bill through western union an having an issue logging in to my account overall. Just been trying to see if its arrived an see what I still owe to get service restored to my home
Visitor
•
1 Message
Hi I paid my bill through western union an having an issue logging in to my account overall. Just been trying to see if its arrived an see what I still owe to get service restored to my home
XfinitySean
Official Employee
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928 Messages
5 hours ago
Hi there user_awp5cc, thanks for reaching out here on the community forums! If you're running into issues logging into your account, the first step I'd recommend would be resetting your Xfinity ID Password, if you haven't already. Once you're able to access your account you should be able to view your Xfinity bill to see your current balance to ensure the payment has gone through.
Are you running into any specific issues or error messages when trying to log in?
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