Regular Visitor
•
7 Messages
Hey
Can never talk to anybody they give you the run around I’m just trying to extend my payment arrangement until 27th February
Regular Visitor
•
7 Messages
Can never talk to anybody they give you the run around I’m just trying to extend my payment arrangement until 27th February
XfinityRay
Official Employee
•
3.7K Messages
12 hours ago
Hi there, @Lemons26! I am sorry you are feeling that way. We are always glad to assist you with any concerns. If you are eligible for a Payment Arrangement, you will see the payment plan option when you sign in at xfinity.com and be able to set it up there. It is a self-service option. You can see all the instructions here, https://www.xfinity.com/support/articles/set-up-payment-arrangement. We can check to see if you are eligible for that.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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Lemons26
Regular Visitor
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7 Messages
2 hours ago
How did my past due just jump from 342 too 1400 yall are by far the worst company ever and have the most rude employees ever i can’t wait to switch all I ask was few more days till 27th and I can pay something this redicious
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