4 Messages
Help
I was given a one time extension by a live agent till October 4th but my service still got suspended today.
4 Messages
I was given a one time extension by a live agent till October 4th but my service still got suspended today.
user_uyo9ji
4 Messages
22 days ago
Please help I am so upset I had a payment arrangement made by a love agent but my service is suspended and it's now saying I must pay over 400.00 to reconnect
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EG
Expert
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106.6K Messages
22 days ago
Not home networking help related. Moved here for help.....
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XfinityWilliam
Official Employee
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1K Messages
21 days ago
Hello @user_uyo9ji. We can take a look at your account and see what is going on.
Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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