Good afternoon and happy Friday, @user_mw24! We are here and happy to assist you further with your internet bill. Are you wanting to look into our promotions or do you have a different concern with your bill?
Glad to further help! We like things at your fingertips so you can also look at plan options and make changes by signing in at our handy Plan Builder, https://www.xfinity.com/planbuilder. Feel free to send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRay
Official Employee
•
3.9K Messages
6 hours ago
Good afternoon and happy Friday, @user_mw24! We are here and happy to assist you further with your internet bill. Are you wanting to look into our promotions or do you have a different concern with your bill?
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