New Poster
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3 Messages
Help with temporary services
I had Temporary services almost 8 months ago and everytime I go to see my bill it still comes up as if I'm on Temporary Services. I'm not any longer it was for 3 months. Then my bill was broke down into 12 months. I'm on my 9th payment of 12. Can you take a look and fix this because it won't let me schedule any payments like I was allowed to do before. I have screen shots of what it says if you need them.
XfinityEmilyB
Official Employee
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2K Messages
1 year ago
Thank you for reaching out to us here so we can make sure your services and payments are set up as they should be, @Confusedo1. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help :).
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Confusedo1
New Poster
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3 Messages
1 year ago
I sent the information
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