1 Message
Help with lowering my bill
Hello, ive been looking at my bill for internet service and realized it’s been the same plan since 2019 and has gotten too expensive. I would appreciate discussing available promotions with someone to lower the cost as ive been a customer since 1997 and don’t want to start looking elsewhere
Will be thankful for some assistance!
Accepted Solution
XfinityRaul
Official Employee
•
1.9K Messages
26 days ago
Hello, @user_5ltar4. I would like to start off by thanking you for loyalty throughout these 28 years. I would be more than happy to review your account to see what promotions we have available to help reduce your monthly bill. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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