Visitor

 • 

1 Message

Sunday, February 8th, 2026 11:24 PM

Help with collection

Hi, I had an account a couple years ago, I was evicted from my apartment and couldn’t retrieve anything back, nor could I pay, the debts recently went into collections, I was wondering if there’s a way for it to be removed? 

Oldest First
Selected Oldest First

Official Employee

 • 

2K Messages

2 hours ago

 

user_8p1uwf Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

forum icon

New to the Community?

Start Here