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1 Message
Sunday, March 8th, 2026 7:34 AM
My payment for xfinity prepaid internet wont complete it just turns and turns what’s going on
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Expert
116.8K Messages
13 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
987 Messages
Hello @user_twsjhn, thank you for taking the time to leave a post. Sorry to hear that you are encountering issues making a payment. Are you trying to make a payment through the Xfinity app or from the Xfinity online portal
EG
Expert
•
116.8K Messages
13 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarshante
Official Employee
•
987 Messages
13 days ago
Hello @user_twsjhn, thank you for taking the time to leave a post. Sorry to hear that you are encountering issues making a payment. Are you trying to make a payment through the Xfinity app or from the Xfinity online portal
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