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1 Message
Sunday, March 8th, 2026 7:34 AM
My payment for xfinity prepaid internet wont complete it just turns and turns what’s going on
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Expert
117.4K Messages
1 month ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
1.1K Messages
Hello @user_twsjhn, thank you for taking the time to leave a post. Sorry to hear that you are encountering issues making a payment. Are you trying to make a payment through the Xfinity app or from the Xfinity online portal
EG
Expert
•
117.4K Messages
1 month ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarshante
Official Employee
•
1.1K Messages
1 month ago
Hello @user_twsjhn, thank you for taking the time to leave a post. Sorry to hear that you are encountering issues making a payment. Are you trying to make a payment through the Xfinity app or from the Xfinity online portal
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