Frequent Visitor
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30 Messages
Help Lowering Bill
Hi, I need help lowering my bill. It keeps just going up and up it's at 195 for the gigabit internet and popular tv. I'm able to get rid of 1 cable box, that can save a little, but I want to see if I can save more in particular if I lower the internet package but keep the popular tv package? Or, is just internet with youtube tv a better idea?
XfinityRay
Official Employee
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3.7K Messages
12 hours ago
Hi there, @mbp0222! You are at the right place to look at plan options. We want your package to be a perfect fit for your household needs and at the lowest possible rate. You are in good hands! We like things at your fingertips so you can also look at plan options and make changes by signing in at our handy Plan Builder, https://www.xfinity.com/planbuilder. TV Plus replaced the Popular TV lineup. That comes with the same channels, the 1st TV box included, and 300 hours of DVR service.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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