Frequent Visitor
•
10 Messages
help lowering bill
We really need to reduce our spending monthly so I am looking for a way to lower our bill. We are currently paying $183 monthly for tv and internet. I've seen promotions from ATT and Others that are significantly less monthly and pretty comparable. We have had Xfinity 10+ years and may have to make the jump unfortunately.
XfinityThomasA
Official Employee
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2.4K Messages
2 years ago
10 years sure is a long time, @Britnio13! We very much appreciate your business over the years, as well as the opportunity to explore cost-saving options. We'll ask a few questions and take a look at plans, and see if we can make it another year together. Please allow our Digital Care Team to assist with revisiting your service needs, reviewing pricing options, and helping to find the perfect plan for you. Could you please send our team a direct message to begin? To send a direct message:
Click "Sign In" if necessary
• Click the "Direct messaging" icon near the top right of the page
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
As a quick reminder, you can manage your services and make account changes online in My Account. Xfinity NOW TV is an excellent new option to enjoy streaming 40+ live TV and On Demand channels, and it's only $20/mo. Thank you!
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