bhuynh91's profile

Contributor

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27 Messages

Monday, March 27th, 2023 12:36 AM

Closed

help!! comcast billing outrages

Help!! i notice that my bill is 142.48 a month just for internet and basic 10+ channel tv i need help lowering my bill if not i will have to cancel comcast and switch over with a different carrier i been a long time member and it would be sadden if i had to pull the trigger with the cancellation thanks!.

Problem Solver

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1.4K Messages

2 years ago

@bhuynh91 Hello, I would be happy to look into this for you to see what we can do to help reduce your monthly rate. 

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

Contributor

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27 Messages

@XfinityAbbie​ some reason its not letting me direct message you at all your name won't pop up

Problem Solver

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492 Messages

We received your direct message that you sent over and will respond to it shortly! Thank you! 

I no longer work for Comcast.

Contributor

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27 Messages

2 years ago

still need help I've been with support and they can only offer me a faster speed for internet which im already paying for upgrade for the internet only getting 25-35mpbs.. im trying to lower my price not upgrade the internet.

Expert

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31.5K Messages

@bhuynh91​ 

still need help I've been with support and they can only offer me a faster speed for internet which im already paying for upgrade for the internet only getting 25-35mpbs.. i'm trying to lower my price not upgrade the internet.

Did you tell them this or just stop responding to them?

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