Have you tested your Flex service or are you experimenting with your customers?

I called Comcast at the end of July to see if my cable fees could be reduced because I have been a customer for 20 years and was paying close to $200/mo. The agent only gave me the option of Flex. I thought I'd give it a try since most of our TV was through streaming services. This started a chain of daily frustrations and exposing how bad Comcast and Xfinity support and service is. I have had to call nearly daily to activate a box that gets deactivated for some reason, I was sent 3 Flex boxes as a result of trying to restart a box; I was not aware I was being sent additional boxes and did not ask for them and I had to physically go to the Xfinity store to return them. Every day, one of two boxes gets an error, so I have to chat or call to activate" the box. I get charged $15 per "activation", and have to ask each time to remove this. My Max subscription had been turned off and I had to re-start Max as a new user and recreate profiles more than once. Below is my bill, which is a few days old- since then there were about 5 more lines added. Keep in mind, all I have is two Flex boxes and one cable gateway for Internet. I honestly believe Comcast/Xfinity is playing with me or has done things out of spite because of laundry list of call-ins and chats. I have asked for chat transcripts to document this and I'd love to know how persistent this ridiculous toying with customers really is. Unfortunately, customers have limited rights and I'm not sure customers are protected from companies doing whatever they want to cause frustration out of spite. Comcast is not getting the message. As soon as I have an alternative option for Internet, I will leave Comcast, but they don't care about me and probably will be relieved.