Visitor

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1 Message

Monday, March 16th, 2026 10:38 PM

Have not received my refund

I need to know what is happening with my refund from February 17th 

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Official Employee

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67 Messages

2 hours ago

@user_6dl6j9 Thanks for reaching out to us regarding your refund status. Sure, I would be more than happy to assist you today.  If you haven't received an email about your refund, it may be sent as a prepaid card to your service address within 7 to 15 business days. For refunds of $500 or less, you will receive an email notification prompting you to claim your refund online. What to expect with a refund from Xfinity

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