user_u6q9vf Always a pleasure to help! Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message: Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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XfinityThomasB
Official Employee
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2.6K Messages
8 hours ago
user_u6q9vf
As a company we traditionally always provide support during those times. We did provide assistance during the previous government shutdown.
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