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Going over the allowed monthly internet data usage
Hi guys, I'm curious if anybody else is having an issue where every month they are flirting with going over the 1.2 TB per month data limit. It's only me, my wife, my son in the house. I have turned WiFi off on all of our cell phones. So it's just streaming TV shows and playing games on PC once in a while. And every month I am like right at the limit. You guys?
XfinityAlyssaA
Official Employee
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1.8K Messages
2 years ago
Good evening @user_336630, and thank you for reaching out on our Community Forums regarding your data usage concerns. All data usage delivered over your home Xfinity Internet service, both downloaded and uploaded, is counted towards the 1.2 Terabyte (TB) Internet Data Usage Plan, regardless of the source. For example, all internet-based video streaming and download services, including internet-delivered programming available through xfinity.com/stream and Xfinity apps, is included in the calculation of monthly usage. To help conserve your monthly usage, you may want to consider following the tips listed here https://www.xfinity.com/support/articles/data-usage-avoid-overage-charges. We also do have unlimited data available for purchase. If you'd like to get that added to your account, please let us know!
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