U

Thursday, January 30th, 2025 4:31 PM

Getting so many fees

The website and app makes it extremely hard to pay my bill. I e been trying to change my autopay for months. This app is costing me money !!! Now today 30 mins and still can’t get to to make a payment. 

Expert

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109.9K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.2K Messages

3 months ago

I am sorry to hear you are having issues making a payment to your bill @user_of4jpw Have you tried to use incognito mode? https://www.xfinity.com/support/articles/private-browsing

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