3 Messages
Getting my internet cable buried
I currently have xfinity wifi. Recently my wifi went out and I needed to have a technician come and check it out. Turns out a neighbor mowed the lawn and cut our cable since it is out of the ground. The technician did a great job and restored the cable. I had a message from xfinity sent to me asking if I wanted to have the cable buried. But they didnt send much info besides that. I wanted to know how much they would charge me for that and what to expect from the visit.
Accepted Solution
XfinityBrianH
Official Employee
•
1.3K Messages
2 years ago
Thanks so much for reaching out to us here with your questions! There is no charge to have the cable buried! Once the work order is entered for the job our construction team will come by within 14 business days to bury the line. You do not need to be home for the work to be completed as all the work needing to be completed is outside the home.
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