Visitor
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9 Messages
Getting charged twice.
Anyone else with Xfinity NOW getting charged twice for one month?
I just got an email notification saying I got charged again for March 7th Xfinity NOW service even though I was already billed on March 1st and said I was good to go for the month. So I got charged $60 for March instead of $30. And it’s been happening since November.
XfinityMatthew
Official Employee
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1.7K Messages
1 month ago
Hello @user_a4l2za Sorry to hear about you being double-charged for your NOW account. Our team does not have access to NOW accounts, but you can reach out to the support chat at Xfinity.com/NOW for assistance with this.
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