Visitor
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11 Messages
Getting charged for free mobile line [Edited]
Hello Team,
This is with respect to ticket [Edited: "Personal Information"]. As a resolution, I received a refund for past transactions and was given credit, so I won't be charged until my one-year free line tenure is over.
However, I see a $75.11 charge on my credit card ending in 4423, dated 02/23/2026.
Transaction details BAL ADJ/XFINITY MOBILE
Could you please check and take the necessary action?
Thanks,
[Edited: "Personal Information"]
XfinityDena
Official Employee
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4.1K Messages
9 hours ago
@user_3d6c46
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