Visitor
•
3 Messages
Getting charge four hundred ninety nine dollars for an ipad
I called Comcast to try to lower my bill.And they pushed an ipad On me and to open a mobile account that will lower my bill.
They sent the iPad and I did not open it. I sent it back and they said they received it damaged. So they charged me $499.
XfinityBenjaminM
Official Employee
•
2.1K Messages
2 days ago
@user_0u2i3o Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to look into this further and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
2
0