Regular Visitor
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7 Messages
Getting awesome deal from Metronet(Now part of T-Mobile). Xfinity won't budge on price.
Metronet is now in our neighborhood. They are offering 2 GB with 10 year price lock and free router for $70 with autopay. I am currently paying $260 for Double play and I know my Superfast internet(800 mb) is $109 dollars. I absolutely LOVE Xfinity/Comcast but I can't justify the price when I have other High speed options now and could get a youtube TV for A LOT cheaper. Xfinity has usually been very good to me on working with me. I would also like to upgrade from popular to the next higher tier because they have pulled regional sports from the popular package. Please let me know if you can help. Thank you!
XfinityAdrienne
Official Employee
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1.7K Messages
13 hours ago
Hey there, @joeferg22! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand wanting the best rate available for the services you love within the home. I would be more than happy to look into all available options to maintain you part of the Xfinity Family! Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityShawn
Official Employee
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2.1K Messages
7 hours ago
@joeferg22 We are happy to have helped you get you on a new promotion that lowered your overall bill. The Xfinity team is always here for you if you should need us down the road. Have a great night!
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