Kmankin's profile

New Poster

 • 

1 Message

Wed, Dec 23, 2020 1:00 PM

Frustrated

I am trying to make a payment arrangement for the past due balance on the 12/31. They keep telling me to go through the automated system but that isn’t working.

Is there anything I can do to get it extended?

Responses

Official Employee

 • 

2.5K Messages

6 m ago

Hi there, Kmankin. Thanks for posting here for support. Sorry to hear you were unable to make a payment! That is frustrating. Take a look at this for me: https://comca.st/3rPVLcC. Have you tried using the app? It's a great alternate method!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here