Visitor
•
1 Message
Freeze account
I would like to freeze my Xfinity account. Account number [Edited: Customer Information]. Account is under [Edited: Customer Information]
Visitor
•
1 Message
I would like to freeze my Xfinity account. Account number [Edited: Customer Information]. Account is under [Edited: Customer Information]
XfinityMarcus
Official Employee
•
1.7K Messages
4 days ago
user_lmiw4y thank you for using the Xfinity Community Forums page to reach out today. I would be happy to assist you with your account, are you trying to set up a temporary suspension? Please send me a direct message with your full name and complete service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0