Free Xfinity rewards indoors/outdoors camera

So what happened with yours? Did it cancel correctly?

@3673988​ The rep told me that as long as I don't add Xfinity Shield to my account, it won't ship. I checked my account; I don't have Xfinity Shield.

@3673988​ The cameras work with Xfinity Shield Select 

@IamRemy12221​ I had the same situation. Clicked it and then seen the horror stories from the past free camera promo. I got a hold of them to cancel it too because i don't want or need it really, and didn't want a hassle over a useless camera. They said the same thing except that if I didn't have xfinity home it would cancel itself and not ship. I was wondering what the status showing in your rewards account was. Mine is still listed under redeemed rewards. But if I click on it. Where it usually says "Done" in the black box, it reverted back to "claim now". So i'm guessing it won't ship. I've heard others say it could ship because you don't need xfinity shield to use it as a live only camera. Some features of xfinity shield are free. It would still function as a dumb camera. You would need xfinity shields monthly subscription service if you wanted live cloud recording and motion detection and all that stuff. So... conflicting info. I'm guessing if it still says "claim now" on the reward then it successfully cancelled. Lemme know how you're reward dashboard looks if you get a chance. Take it easy. 

@3673988​ I see that under "redeemed," it says "claim." I have a bunch of other rewards under "complete." Another thing is that I have my own modem, and it is not compatible with the free Xfinity Shield or the paid Xfinity Shield subscription. I am going to see if I can get more info regarding this camera.