Skip to main content
user_z2l5t8
1st Topic

Visitor

 • 

1 Message

Monday, February 23rd, 2026 7:11 PM

Free Phone Line Scam. Beware

I signed up nearly a year ago for the “free” phone line for a year. Well ended up getting charged 3-4$ each month. Not a huge deal there, but just canceled my FREE phone line and got charged $35. Called and asked for a refund, you can guess what kind of response I got back. Not good business practice.

Question

 • 

Updated 

7 hours ago

7

1

0

Oldest First
Selected Oldest First
XfinityAbel

Official Employee

 • 

34 Messages

7 hours ago

Hi @user_z2l5t8, thank you for reaching out on our Xfinity Forums. We want to do everything we can to help out. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

0

0

forum icon

New to the Community?

Start Here