Visitor
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1 Message
Free mobile line showing $46 charges in next bill
I am trying to sign up for my Free mobile line, but it’s showing $46 charges in next bill
Visitor
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1 Message
I am trying to sign up for my Free mobile line, but it’s showing $46 charges in next bill
EG
Expert
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122.7K Messages
2 hours ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarshante
Official Employee
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1.6K Messages
2 hours ago
Hello @user_2ltirp, thank you for taking the time to leave a post. Sorry for the confusion and concern this has caused. I can definitely understand questioning a $46 charge when you were expecting the mobile line to be free. We’d be glad to help determine what may be causing that amount to appear. Have you previously had Xfinity Mobile service with us, or is this your first time signing up?
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message
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