Visitor
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1 Message
Fraudulent Comcast Charge
Comcast charged me $157.00 on August 22, 2025 which is a charge connected to nothing. I pay $70.00 once a month to Comcast for internet service. Comcast looked at this charge and told me to my face this was a fraudulent charge but has made no effort to correct it. I’m not sure where to go with this except to report it to it to the Federal Communications Commission.
EG
Expert
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113.3K Messages
12 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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2K Messages
12 days ago
Hello user_1bdce6 thank you so much for taking the time to reach out here via our Xfinity Forums with your billing concerns. This definitely isn't the experience that we want for you as our valued customer, and we'd love to help resolve this situation and bring clarity to these issues.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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