New Poster
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2 Messages
Found cable boxes and routers
Does xfinity pay for found cable boxes and routers that customers did not return?
New Poster
•
2 Messages
Does xfinity pay for found cable boxes and routers that customers did not return?
XfinityChristina
Official Employee
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923 Messages
3 years ago
Hi, @Tarabell5. We do not offer money for found cable boxes and/or modems. If a customer has unreturned equipment on an account that they return, we can remove the charge and possibly issue a credit to their account. However, that's not offering money for found equipment.
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