Former Xfinity customer locked out of my own peacock account

I moved and my area doesn’t use Xfinity so I had to cancel my plan. However, it never canceled my peacock subscription with my email address. I have reached out to Xfinity customer service, they said contact peacock. Reached out to peacock and they said reach out to Xfinity. Now my peacock is saying I don’t belong to my household because it has the wrong address. Someone please help.