Visitor
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1 Message
florida region
i have spent hours on the phone after having my account disconnected in error now my bill is up i keep getting excuses with no help i need a number or email to cooperate
Visitor
•
1 Message
i have spent hours on the phone after having my account disconnected in error now my bill is up i keep getting excuses with no help i need a number or email to cooperate
XfinityRichard
Official Employee
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2.9K Messages
11 hours ago
Hi there, @user_c52y3l ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are experiencing trying to get your account fixed. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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