Visitor
•
1 Message
Final bill
we cancelled our service in July of 2025. Paid what was owed then what was owed from my device was paid, leaving a zero balance. I’ve talked with three different people in customer service and for some reason can’t get a final bill showing a zero balance. Can I get a final bill?
XfinityOrlandoM
Official Employee
•
2.6K Messages
10 hours ago
@user_ouua7v
Thanks for reaching out to us, I do apologize if you have any issues with getting your final bill for your Xfinity mobile services. Go ahead and send me a direct message with your first and last name and complete service address that way we can look into your account and see how we can get you that final bill showing that you have a 0 balance
Here's the detailed steps to direct message us:
0
0