Visitor
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1 Message
FILING COMPLAINT
I have now made multiple payment arrangements and none of them are going through. One on the app and two with people on the phone. Internet service has been off all
Visitor
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1 Message
I have now made multiple payment arrangements and none of them are going through. One on the app and two with people on the phone. Internet service has been off all
EG
Expert
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116.5K Messages
9 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenny
Official Employee
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1.4K Messages
9 hours ago
@user_nz3s1a Thanks for posting to the forum. For payment arrangements, it's best to work with a phone agent, as they are trained and certified to handle payment or payment arrangements. Payments or arrangements are not processed here on the forum. Call to work with an agent now at 1-800-XFINITY (1-800-934-6489), and see what options are available to keep service on.
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