Visitor

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1 Message

Friday, November 21st, 2025 1:28 AM

File a complaint

I need to file complaint on now/xfinity mobile. How do I do that 

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Official Employee

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1.4K Messages

4 months ago

@user_5cvk7e Thanks for adding a post. We can help with Xfinity Internet, Cable, Voice, and Security questions. For help with NOW products or to submit a complaint, use their support team and help page here https://www.xfinity.com/support/now. 

New Poster

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7 Messages

Please either fix my internet or I'll need to cancel

Official Employee

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3.2K Messages

 

user_mma59 Thanks for reaching out to us for support, and we are happy to help. Can you please create your own public post for your topic that we can assist you from? Your comment on this tread is not related to the topic of Mobile service.

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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7 Messages

2 hours ago

The internet service drops numerous times a day.

I've complained about the service for months.. and it still sucks.

[Edited: "Personal Information"]

(edited)

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