New Poster
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4 Messages
Feel like my monthly bill is getting out of control
My monthly bill is nearly $345 with 1000 Mbps Internet, the Xfinity Premium lineup, and Xfinity Voice (which, I don’t even have a landline and haven’t for years, but it still costs $55 in the bundle). I don’t have any premium packages or streaming packages added onto the cost.
Is there anything for established customers to help knock down the cost a little?
XfinitySean
Official Employee
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492 Messages
5 hours ago
Hey there, therealdeb, thanks for posting here on the community forums! The easiest way to look options that are available to your account would by using the Xfinity Plan Builder tool. If that doesn't do the trick, or if you'd simply prefer on our awesome agents to take a look, please send us a direct message with your full name, name on the account (if different), and service address, and we'll take a look together!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3J0ir1l
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send
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