2 Messages
Fee
I received a one-time fee (NSF) on my bill, however, my account is set up with ACH/Auto withdrawal and a payment has been taken each month.
2 Messages
I received a one-time fee (NSF) on my bill, however, my account is set up with ACH/Auto withdrawal and a payment has been taken each month.
XfinityMarcus
Official Employee
•
911 Messages
4 days ago
user_b8z90j thank you for using the Xfinity Community Forums page to reach out regarding your billing concerns. I know how important it is to stay on top of your account charges and can definitely double-check what the current billing status of your account is. Please send us a direct message with your full name and complete service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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