Visitor
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1 Message
False Credit Collection
My transunion credit report falsely reports an open balance of $660, with Comcast listed as the original creditor. However, I do not owe any sort of money to Comcast. My most recent bills were for Xfinity internet around 2020, and I successfully transferred that account to a roommate before moving out. I’d like this removed from my account.
CCStephanieK
Problem Solver
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909 Messages
2 years ago
Hello, and thank you for posting here on our forums regarding the account being reported to your credit. I would like to look into this further with you.
Please send us a Direct Message with your first and last name. The message icon is located at the top right of the Community Forum page, clicking on the message icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle.
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CCStephanieK
Problem Solver
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909 Messages
2 years ago
Thank you for following up with me, Jakob. May I please also have your full address to confirm I'm looking at the correct account?
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