Fake Xfinity Billing Call

Thank you for the update and for letting us know, irishjules665. Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. Comcast takes security issues seriously and is committed to protecting our customers and other consumers against fraud and identity theft. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events every second and a team of security experts who work to protect you 24 hours a day, 365 days a year.

Bad actors may also try to impersonate Xfinity representatives or websites to obtain your personal information including imposter calls from similar numbers to obtain your account and payment information.
If you’re unsure whether the person on the line is an authorized Xfinity representative, hang up and call 800-Xfinity (800-934-6489).

To report fraud, scams, or bad business practices, consumers should go to reportfraud.ftc.gov. You can also find more safety tips on the Federal Trade Commission’s (FTC) Consumer Advice website.

In the unfortunate event that your identity has been stolen and/or fraudulently used to acquire Comcast services, or in some other way been utilized on a Comcast account, use the information on this site to initiate a claim process. This site also provides important tips to help protect your identity.