Visitor
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1 Message
Extension
I need to strech out past balance and keep up with current payments I’m due for disconnect o the 19 th is their anything they can do
Visitor
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1 Message
I need to strech out past balance and keep up with current payments I’m due for disconnect o the 19 th is their anything they can do
EG
Expert
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121K Messages
6 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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3.6K Messages
6 hours ago
Hello, @user_n9wvck have you already set up a payment arrangement for your past due balance? A payment arrangement allows eligible Xfinity customers to select a future date to pay their past-due balance, helping to avoid service interruptions. To set it up, customers must sign in to their account and use the Xfinity Assistant to explore options. They can choose a payment date and may add a payment method later. It's important to note that a payment arrangement is different from a scheduled payment, as it specifically protects services from interruption. Customers will receive emails throughout the process to keep them informed.
For more details see: https://www.xfinity.com/support/articles/set-up-payment-arrangement
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